Return Policy

Last updated: 08/02/2024

At Karate Viral, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it for a refund or exchange within 30 days of the purchase date.

Eligibility for Returns

To be eligible for a return, your item must be:

  • Unopened: In its original packaging.
  • In the Same Condition: As when you received it.

Non-Returnable Items

The following items are not eligible for return:

  • Perishable Goods: Such as food and supplements.
  • Sale Items
  • Gift Cards

Return Process

  1. Initiate Return: Contact our customer service team at [email protected] with your order number and reason for return.
  2. Pack the Item: Securely in its original packaging.
  3. Ship the Item: To the following address:
    • Karate Viral Returns Department
      20313 Bay Vista Rd,
      Rehoboth Beach, Delaware, USA

Refunds

  • Inspection: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
  • Processing: If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Exchanges

  • Request Exchange: Contact our customer service team at [email protected]. Exchanges are subject to product availability.

Shipping Costs

  • Responsibility: You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return policy, please contact us at:

Karate Viral 20313 Bay Vista Rd, Rehoboth Beach, Delaware, USA
Phone: +1 931-261-9519
Email: [email protected]